LawBlender (“we”, “us”, “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”).
Personal Information We Collect
We may collect and hold the following types of personal information:
- Names, contact details, and addresses
- Date of birth and other identification information
- Employment information
- Financial information
- Information about legal issues and personal circumstances
- Any other information you provide to us in the course of our services
- Website usage data and analytics information
How We Collect Personal Information
We collect personal information in various ways, including:
- Directly from you when you engage our services
- Through our website, email, phone, or in person
- From third parties (with your consent or as permitted by law)
- From publicly available sources
- Through cookies and tracking technologies on our website
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This includes the use of:
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Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site.
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Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and understand the actions people take on our website.
You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
Purpose of Collection
We collect personal information for purposes including:
- Providing legal services to you
- Managing our relationship with you
- Complying with our legal obligations
- Marketing our services
- Improving our services and website
- Analyzing website usage and effectiveness of our marketing efforts
Use and Disclosure of Personal Information
We may use and disclose your personal information for the primary purpose for which it was collected, for reasonably expected secondary purposes, and in other circumstances authorized by the Privacy Act.
We will not disclose your personal information to third parties for their direct marketing purposes.
Overseas Disclosure
We may disclose personal information to overseas recipients in the course of providing our services. This may include sharing data with Google Analytics and Facebook, which may process data outside of Australia. We take reasonable steps to ensure overseas recipients handle your personal information in accordance with the APPs.
Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure. We use secure physical storage and password-protected electronic storage.
Access and Correction
You may request access to your personal information or ask us to correct or update it. We will respond to such requests within a reasonable time. In some circumstances, we may refuse access as permitted by the Privacy Act.
Complaints
If you believe we have breached your privacy, please contact our Privacy Officer. We will investigate and respond to your complaint within a reasonable time. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner.
Changes to this Policy
We may update this Privacy Policy from time to time. The current version will be posted on our website.
Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer using our contact form.
Last Updated
This Privacy Policy was last updated on 14 January 2025.